Shipping policy
Shipping Policy
Order Processing and Shipping Times
We offer multiple shipping options at checkout. Shipping and delivery timelines depend on the shipping method selected and the time the order is placed.
Standard Shipping
- Standard orders are typically shipped on the next business day, regardless of the time the order is placed.
- Estimated delivery is approximately 5 business days after shipment.
Expedited Shipping
- Orders placed before 2:00 PM PT are typically shipped the same business day.
- Orders placed after 2:00 PM PT are typically shipped the next business day.
- Estimated delivery is approximately 3 business days after shipment.
2nd Day Shipping
- Orders placed before 2:00 PM PT are typically shipped the same business day.
- Orders placed after 2:00 PM PT are typically shipped the next business day.
- Estimated delivery is approximately 2 business days after shipment.
Business Days
Business days are Monday through Friday, excluding major holidays.
Orders placed on weekends or holidays are processed on the next business day.
Personalized Orders
Please review all names, dates, wording, and customization details carefully before placing your order. Once an order enters production or ships, changes may not be possible.
Shipping Delays
Delivery dates are estimates and may vary due to carrier delays, weather, holidays, or other circumstances outside our control.
Incorrect Shipping Information
Customers are responsible for entering a complete and accurate shipping address. If an order is delayed, returned, or lost due to incorrect address information, additional shipping charges may apply.